Yealink launched the Yealink Management Cloud Service (YMCS) to simplify the process of managing Yealink video and voice communication endpoint devices. YMCS delivers a host of capabilities and integrated functionality to enhance the user experience and to increase user adoption rates while consolidating customers under a cloud management platform.
For Enterprises
Many firms want to deploy UC endpoint devices to avoid expensive traditional systems and to unify their communications into one system. At the same time, inappropriate deployment and management tools for the device’s systems can lead to unplanned costs and a steep learning curve. What’s more, when video conference issues come and are not resolved in time, there will be obstacles in cooperation.
- YMCS helps enterprises to:
- Reduce the cost of equipment operation and maintenance
- Improve the efficiency and quality of technical maintenance
- Anticipate risks through data analysis and prevent them in advance
- Ensure a reliable communication environment and a pleasant user experience
For Business Partners
With the continuous expansion of Yealink and the migration of enterprises to Yealink solutions, business partners need to be ready to respond to and solve issues quickly as a part of the commitment to enhance the user experience and to increase user adoption rates. However, mass devices maintenance requires an investment in time and resources. Partners need an effective way to balance business and resources.
YMCS helps business partners to:
- Provide remote services of the Yealink devices for the hosted enterprise
- Respond to and solve problems quickly according to its real-time alarm to ensure quality user experiences
- Save time and labour thanks to its powerful management capabilities
